1. Overview

These Terms and Conditions outline how services are delivered by Dog Days Training and Adventure (“the Trainer”). By booking any service, you acknowledge that you have read, understood, and agree to these terms.

2. Services Provided

The Trainer provides professional dog training, puppy development, Walk & Train support, and the Big Day Out adventure. Training focuses on communication, clarity, fulfilment, and practical real-world skills. Each dog learns at its own pace. Results depend on the owner’s consistency and environment. No guarantees on outcomes.

3. Payment Terms

Training is sold in packages with a minimum of two sessions. Payment is due within 7 days of the first session. Invoices are sent via email and paid by bank transfer. Packages are non-refundable and non-transferable.

4. Cancellations, Rescheduling & Late Arrivals

24-hour notice required to reschedule at no cost. Late cancellations may forfeit the session. Trainer discretion applies in emergencies. Late arrivals shorten the session.

5. Owner Responsibilities

Owners must follow the training plan, disclose health/behavioral issues, ensure dogs are healthy, use Trainer-recommended gear, and ensure safe handling. Inconsistent follow-through delays progress. Unsafe situations may lead to service refusal.

6. Training Tools

Trainer may use long lines, flat collars, and slip leads introduced without force or frustration. Abuse or harm is not condoned.

7. Big Day Out – Transport, Custody & Safety

By booking, you allow the Trainer to transport your dog in a personal vehicle. Off-lead activity only allowed with proven recall. Dogs usually remain on long lines. Outings may be postponed due to weather or snake risk. Only one dog attends at a time. Emergencies are managed with first aid, contact, and vet care if needed. Owners must disclose all health or behavior concerns.

8. Liability & Risk

Trainer is not liable for incidents due to pre-existing issues, hazards, or owner negligence. Owners are responsible for damages caused by their dog. Results aren't guaranteed. Advice is general and must be applied responsibly.

9. Veterinary Care

Trainer is not a vet but may seek vet care in emergencies at the owner's expense.

10. Media & Photography Consent

Sessions may be recorded or photographed with signed consent for updates or social media. Clients will only be tagged if they opt-in.

11. Intellectual Property

All materials remain the intellectual property of Dog Days Training and Adventure and cannot be shared without permission.

12. Website Use

Website content is general and not a substitute for training advice. The Trainer is not responsible for misuse or third-party content.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.